Frequently Asked Questions

  • Yes. VectorAlert is a passive signal awareness device. It does not transmit, jam, intercept or decode any communications. It simply detects the presence of radio signals in a public frequency band. It is fully legal to use in the UK and across Europe.

  • No. VectorAlert cannot decode, record or listen to any communications. It only detects the presence of radio activity in a frequency band used by emergency services. No message content is ever accessed or stored.

  • VectorAlert detects radio activity from police, ambulance and fire service vehicles — including unmarked vehicles — whenever their radio equipment is active, even when no sirens or lights are in use.

  • Plug VectorAlert into your car's USB port or 12V socket, mount it on your dashboard using the included magnetic mount, and switch it on. For configuration, press and hold the button for three seconds to activate the setup WiFi network on your phone, then open your browser and connect.

  • Yes. VectorAlert works in all countries that use the TETRA emergency services radio network, including the UK, Germany, Belgium, Netherlands, Norway, Sweden, Denmark, Austria, Italy, Spain and more.

  • VectorAlert device, USB-C power cable, 12V car adapter, magnetic mount plate, and quick start guide.

  • We offer a 30 day money back guarantee. If VectorAlert doesn't meet your expectations simply return it in its original condition for a full refund.

  • No. VectorAlert is a one-off purchase with no subscription, no monthly fees and no hidden costs. Pay once, use it forever.

  • Software updates are free for the life of the product. When an update is available simply connect to the VectorAlert setup network from your phone and upload the new firmware through your browser. No cables, no computers, no technical knowledge required.